Tag Archives: International Cleaning and Restoration Association

There’s still time to sign up for the TCR Performance Assessment during The Experience in Atlanta

Visit Barry Costa’s carpet repair workshop at The Experience NOW to sign up.

Prep for your Assessment with the Free* Hands-On Carpet Repair Workshop
Barry Costa of Costa Goup Education brings his ALL HANDS ON Carpet Repair Workshop LIVE to The Experience Trade Show in Atlanta.
*This $199 valued workshop is FREE with your registration to The Experience!

There will be TWO extended sessions each focused on fine-tuning your performance skills of six common repairs that you are being hired to perform by homeowners, business owners, and insurance company representatives.

Tools will be supplied for the assessments and, for your convenience, will also be available for purchase so that you may leave this workshop and start making money! (Part of each tool sale will be donated to the Leukemia & Lymphoma Society’s Team in Training Program. Your purchase will not only help YOU make money but will also help rid the world of cancer!)

Workshop Session ONE
Thursday, April 26
8:30am to 10:20am


·    Low Level Loop Carpet (direct glue down) as found in many commercial establishments

·    Minor delamination repairs that MANY in the insurance industry are VERY INTERESTED in due to “right of repair over replacement”.

1.  Surface Grafting repairs (immovable stains, cigarette burn, pulled rows, etc.)

2.  Permanent Section, Direct Glue Down (tears, burns, stains, replacing a poorly executed repair by another vendor)

3.  Delamination Repair of a cut-pile Saxony. I will GUARANTEE that the delamination repair will be STRONGER than the original carpet. Someone could win a crisp $100 bill from Barry Costa! Be there to find out how!

Workshop Session TWO
Friday, April 27
10:35am to 12:15am


·    Patterned Berber with a tufted-in pattern and color pattern installed Stretch-in (over carpet cushion) as found in many homes. Cut pile Saxony carpet installed Stretch-in over re-bond carpet cushion.

1.  Surface Grafting repairs (immovable stain, cigarette burn, pulled rows, etc.) on the patterned Berber.

2.  Surface Grafting repairs (immovable stain, cigarette burn, etc.) on the Saxony.

3.  Permanent Section (Bonded Insert) with a Hot-Glue Gun and/or Kool Glide™ Seaming System with the Saxony carpet over cushion.

CRI updates the SOA Service Provider Guidelines to Include ICRA Membership

Sacramento, CA – The Carpet and Rug Institute recently updated its guidelines for Seal of Approval Service Providers. In addition to its recommendation that firms seeking service provider status be certified by the Institute of Inspection, Cleaning and Restoration (IICRC) the CRI now suggests membership in the non-profit support and certification group, the International Cleaning and Restoration Association (ICRA). The CRI Seal of Approval Service Provider agreement now reads:

The SOA Service Provider Plus Program strongly recommends that participants (companies) become IICRC certified firms and/or become a member of ICRA (International Cleaning and Restoration Association).

According to CRI, the ICRA offers enhanced, hands-on certification through their Performance Assessment program for carpet cleaning that compliments the existing IICRC training program.

More about CRI Seal of Approval Service Providers from www.carpet-rug.org

To maintain the peak performance and beauty of carpet, the Carpet and Rug Institute recommends periodic professional cleaning. The Carpet and Rug Institute also recommends the use of Seal of Approval products, and is proud to recognize those service providers who utilize Seal of Approval products.

Carpet cleaning professionals who use Seal of Approval solutions in conjunction with Seal of Approval equipment are eligible to be recognized as Seal of Approval service providers.

Hiring Seal of Approval service providers is the best way to ensure that your carpet is being cleaned with quality products. Not all carpet cleaning products clean equally well and some may even damage carpet fibers. Using Seal of Approval service providers also is the best way to make sure your residential or commercial carpet warranties are being met since many major carpet manufacturers require or strongly recommend the use of Seal of Approval products.

Learn more about Performance Assessments at the Experience Convention in Las Vegas on September 3rd – 5th, 2014 at the Mirage Hotel and Casino.

For more information about ICRA certification go to: www.icrassociation.org/certification

View the Press Release

MY FLOORING WARRANTY Endorses ICRA Performance Assessment Certifications

Providence Inc. dba My Flooring Warranty is proud to endorse the International Cleaning and Restoration Association (ICRA). John Mapes, President of Providence has worked closely with ICRA while they developed the Performance Assessment program for carpet cleaning certification. According to Mapes, “Barry Costa, ICRA Education Committee Chair and his team have done an absolutely wonderful job complimenting the existing IICRC training program with practical, tactile and real world hands-on evaluations.”

Mapes went on to say: “I believe the addition of ICRA performance assessment certification will raise the bar in our industry on training and standards to such a level that when certifications are issued, they’ll actually mean something. They’ll actually mean you can perform that task or function with a level of proficiency that has been demonstrated and is predictable. Working closely with all the carpet mills, My Flooring Warranty is directly involved as a conduit between the manufacturer and the service company, all for the benefit of the end consumer.  The mills have learned that our internal standard to qualify as a participating My Flooring Warranty service company meets and exceeds their standards for service provider performance.

My Flooring Warranty will soon require that all new service providers enrolling in its’ program have the ICRA Performance Assessment and the proper IICRC certification(s). This enhanced requirement will be phased in between September 1, 2014 and the end of next year (2015) to allow participants ample time to comply. During the same time frame, ICRA plans to have assessment centers established in various locations throughout the US to accommodate candidates that wish to be assessed. My Flooring Warranty feels so strongly about the ICRA assessment program that it will rebate the cost of the assessment for each owner or their designed lead technician, from the program’s initial sign-up fee.  It’s our job to stay two steps ahead of the mills service provider requirements. Staying even with these standards isn’t enough; we have to stay one to two years ahead of the curve. Having our service providers ICRA Performance assessed is a part of My Flooring Warranty’s’ promise and maintaining our integrity as a company.

A large part of what My Flooring Warranty does includes working closely with the Carpet and Rug Institute (CRI) and monitoring their position with regards to these same standards and product certifications. It’s confusing to the consumer if we (the industry) fail to communicate the need for improved standards and certification. Since CRI is the most trusted and recognized brand by the consumer, it only makes sense to keep them included in the process.” Mapes went on to say “Each certifying body compliments the other and by the end of the day all boats in the harbor rise.”

For more information about ICRA certification go to: www.icrassociation.org/certification

View the Press Release