Tag Archives: Jim Holland


New Building Moisture Inspection and Documentation Course

ICRA has developed a brand new course calledĀ Building Moisture Inspection and Documentation (or BMI).

The water damage restoration industry has changed over the past few years. Restoration activities have become more complex and analytics are a routine part of every relationship with other materially interested parties. Third party programs have been established to monitor and to some extent control work flow and process. Auditors are being used to review submitted invoices with its accompanying data.

This course is designed to help the restorer be better prepared to perform their Inspection and Documentation so that they can clearly TELL the STORY.

Students will learn how to:

  • establish rapport with customers
  • apply S500 requirements and recommendations
  • properly use inspection and monitoring equipment and tools
  • more efficiently use equipment by more clearly understanding the equipment operation
  • gather the required information in order to TELL the STORY
  • report the information so that it more clearly explains the restoration process that was used
  • better support your invoice through good documentation and communication,
  • interpret their own data (internal audit)
  • answer questions before there is a need to ask
  • reduce risk, and
  • get paid faster with less negotiation

So far, classes will be taught at Restoration Consultants in Sacramento, CA and are scheduled for Sept 28-29, Nov 2-3, Nov 30-Dec 1, and Dec 14-15, 2017.

View Details & Registration

View the full schedule on the Restoration Consultants website. Stay tuned for more course dates and locations in 2018.

The Experience 2015 Conference & Exhibition

The Experience 2015 Conference & Exhibition takes us…
back to the beach!

Join us at the Hilton Clearwater Beach resort in sunny Florida for the industry’s Largest Carpet and Rug Cleaning Show:

The Experience Conference and Exhibition 2015

Register now at the special ICRA Member pricing of $149!

This 3-day Conference and Exhibition will feature hands-on training, live demonstrations, speakers and more from the most accomplished companies and figures in the cleaning and restoration industry.

The Experience: April 27-29, 2015 in Clearwater Beach, FL

ICRA Carpet Cleaning Performance Assessments
Performance Assessor Training and Assessment will be held immediately following The Experience:

April 30 – May 1, 2015
Assessor Testing and Training for Carpet Cleaning

May 1, 2015
Candidate Assessment in Carpet Cleaning

Are YOU interested in becoming an Assessor or obtaining Performance Assessment Certification?
Learn more about the new and exciting ICRA Performance Assessment Program